What is your Returns Policy?

We want you to be delighted with your purchase but if you are not , you can return any item within 14 days of receipt as long as it is unused and unwashed .

We will be happy to exchange the item for a replacement or to make a refund which will go onto the card which was used when you made your purchase. We are not able to refund any postage charges but we will send any exchange items free of postage charges.

You have a right to cancel your order within 14 days of receiving your purchase. This 14 day period begins the day after you receive the items from us. Please notify us in writing within 14 days that you wish to cancel your order and that you intend to return the item(s ) and we will be happy to offer you a full refund .

How do I return something?

You can send your return by speed post or courier .Make a small note with the details of the items you are returning and enclose the note with your returned parcel. It would really help us in developing our products if you could give a reason why they were not suitable. Please let us know whether you require an exchange or a refund and always include a daytime telephone number and your email address in case we need to contact you about the return.

Make sure sure your items are properly packed and send your return to:

C/O Indo Siam Textiles,
A 407 , Somdutt Chambers 1,
5 Bhikaji Cama Place,
New Delhi 110066
Ph : 09891218415

Note : Parcels are returned at your own cost, and we are responsible for your parcel only once it has been received into our warehouse. Items lost in transit will not be treated as returned.

How long will it take to deal with my return?

Once your parcel has been received by our team it can take up to 5 working days to fulfill your request.

When we have dealt with your parcel we will confirm this to you by email.Please remember that it can take three to four days after we have processed a refund payment for it to appear on your credit card statement.

If, after sending your return to us, you have not received our email confirmation within 10 working days, please contact us on 09891218415.